Support Ticket #1148

Submitted July 18, 2025 • Status: In Progress

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Ticket Details
Subject Incorrect Hours in My Hour Bank
Category Hour Bank or Benefits
Status In Progress
Date Submitted July 18, 2025
Last Updated July 21, 2025
Your Message

I believe my Hour Bank balance is showing fewer hours than I actually worked in June. I worked 160 hours that month, but the balance only reflects 120. Can you please verify the employer submission and update if needed?

Attached File: JuneTimesheet.pdf

Latest Update

Union Staff (Carlos B.) – July 21, 2025:
We received the June remittance file from your employer on July 15. We’re reviewing the discrepancy and will follow up once the hours are verified. Please allow 2–3 business days.